Introduction

BAYLOAS Logistics (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website or services, how we use it, and the steps we take to protect it. By using our services, you agree to the terms of this policy.

Information We Collect

We collect data needed to provide our logistics, fleet operations, and support services:

• Contact details – name, phone number, email address
• Business information – MC number, DOT number, company name
• Operational details – truck type, equipment, preferred lanes, fleet size
• Documents – W‑9, COI, carrier packet, and other files you upload
• Technical data – IP address, browser type, device information (to improve our site)

How We Use Information

We use your information to:

• Deliver fleet operations, load sourcing, and support services
• Communicate with brokers, factoring partners, or ELD providers as part of service delivery
• Respond to inquiries and provide customer support
• Improve our website, security, and operational processes
• Comply with legal obligations

We do not sell your personal data to third parties.

Who We Share Data With

We only share information when necessary to perform services or with your consent:

• Brokers – to book loads and submit required documentation (BOL, POD, etc.)
• Factoring partners – if you request factoring assistance
• ELD & fleet tech providers – for device setup and support
• Internal teams – dispatch, billing, and support staff

Third parties have their own privacy policies; we encourage you to review them.

Data Security

We implement administrative, technical, and physical safeguards to protect your information, including secure transmission (HTTPS) and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking

We use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. You may disable cookies in your browser settings, but this may affect certain features of the website.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, contact us at info@bayloas.com.

Third-Party Services

Our website may contain links to third‑party websites (e.g., factoring partners, ELD providers). These sites have their own privacy practices, and we are not responsible for their content or policies. We encourage you to read their privacy statements.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can delete it.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “effective date” will be revised. Continued use of our services after any changes constitutes acceptance of the updated policy.